At Bay Cycles, we understand the importance of keeping your bike in top condition. Our dedicated team of trained professionals specialises in bike maintenance, repairs, and servicing, ensuring that every ride is smooth and worry-free. Whether it's a simple tune-up or a complex repair, we've got you covered with the latest industry standards and expertise. Trust us to keep your bike performing at its best, so you can focus on enjoying the ride. Whether it’s a simple puncture or a complete strip down and rebuild, our professionally trained Cytech Level 3 Mechanics have the tools and expertise to get the job done.

PLEASE BE ADVISED: Due to the increasing complexity of componentry on eBikes, Bay Cycles is only able to undertake eBike service work on Bosch, Fazua, Hyena, TQ & Shimano eBikes. If you require servicing for a different eBike we would recommend speaking with your bike manufacturer for advice on your closest authorised service provider.

In addition to being Cytech qualified and accredited, our mechanics are also Bosch eBike certified with all the necessary tools to service and keep your Bosch eBike Power- Assisting you up those hills. Our Main Levels of Servicing to keep your bike in tip top condition are as follows:

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Level 1 Service Package £64.99*

Recommended every 50 hours

Everything torqued, aligned, and adjusted. After a bike wash, we'll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications. 

  • Align and adjust brakes
  • Align and adjust shifting
  • Adjust headset
  • Inspect bottom bracket
  • Bike wash

*Replacement parts not included in service package price

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Level 2 Service Package £134.99*

Recommended every 50 hours Everything cleaned, tensioned, aligned, and adjusted. After a bike wash and thorough deep clean of the drivetrain, we'll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:

  • Remove and deep clean all drivetrain components
  • Lateral and vertical wheel true

*Replacement parts not included in service package price.

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Level 3 Service Package Starting from £249.99*

Recommended every 100 hours The entire bike stripped, cleaned, lubed and tuned to perfection. Every bolt, every bearing, every part. We'll start by stripping your bike to the bare frame for a deposit clean and inspection, then we'll re-lube inner surfaces and rebuild it. If it's been a while, or if you have put serious miles in all-conditions, this one's for you.

Level 3 is everything included in Level 2 plus:

  • Disassemble entire bike and deep clean all parts
  • Overhaul and replace all bearing systems
  • Flush and replace hydraulic brakes
  • Replace and re-route all cables and housing
  • (MTB) Removal and refitting of dropper seatpost**
  • (MTB) Removal and refitting of suspension shocks**

*Replacement parts not included in service package price. **Suspension Shocks and Dropper post servicing outsourced where necessary

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Suspension Servicing from £60*

Recommended every 50** hours of riding to prevent damage and keep your suspension working optimally

Removal and refitting of fork/shock £25

Shock service, including oil and seals from £60

*Further work may be required by our servicing partner, Sprung Suspension, following inspection

**Interval servicing of forks and rear shock varies with each manufacturer. 50 hours is a guidance. Please contact us or refer to your service manual for specific recommendation.

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Hand Built Wheels 

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Handbuilt wheels can be specified in store and are built on site by our Cytech qualified technicians. Using the best components from Brands such as Chris King and DT Swiss, we are able to build wheels to your exact requirements.

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Custom Bike Builds

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From custom steel touring cycles to Trek Project One bikes, at Bay Cycles we are able to ensure your ride is truly one of a kind. We work with you to ensure you have a bike that is completely unique to you.

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Need help with your order?

Give one of our team a call now on 01803 316785. We are here Tuesday - Saturday 9am - 5:30pm.

Alternatively, email us now.