Bay Cycles 12 Month Service Club Membership Terms and Conditions

1. Introduction

Welcome to Bay Cycles 12 Month Service Club Membership. These Terms and Conditions ("Terms") govern your membership in the Bay Cycles Service Club ("Service Club") and the benefits provided through this membership. By enrolling in the Service Club, you agree to these Terms.

2. Who we are

Bay Cycles is the trading name of Ride The Bay Limited.
Company Registration Number: 10594795
Registered Address: 15 Fore Street, St. Marychurch, Torquay, Devon, England, TQ1 4PU

3. Membership Options and Fees

3.1 Individual Rider Membership:
3.2 Family / Joint Membership:

4. Membership Duration

Your membership is valid for 12 months from the date of purchase. We will send you a reminder when your membership is approaching its expiration date.

5. Inclusion and Exclusion Criteria for Bikes

5.1 Inclusion Criteria:
5.2 Exclusion Criteria:

If Bay Cycles determines that any of the exclusion criteria listed in 5.2 apply after you have purchased a Service Club membership online or in-store, Bay Cycles will provide a full or partial refund. The amount of the refund will depend on whether you have already received any Service Club benefits or discounts since the date of your membership purchase.

6. Use of Membership

7. Contact and Marketing Consent

By becoming a Bay Cycles Service Club member, you consent to Bay Cycles contacting you for marketing and promotional purposes via telephone, email, and SMS messaging. This consent allows us to send service reminders and inform you about other membership benefits. You can amend or withdraw your consent at any time by contacting us. For more information on how we handle your data, please review our Privacy Policy.

8. Member Identification

You may be asked to present a form of photo identification, such as a driving licence or passport, to confirm your identity when using your membership benefits. To verify your identity, membership details will be stored securely in our internal computer system in accordance with current UK Data Protection laws. For more information about how we handle your data, please refer to our Privacy Policy.

9. Termination and Misuse of Membership

Bay Cycles reserves the right to terminate your membership at any time if you violate these Terms. If your membership is terminated by us due to a violation of these terms, you will not be entitled to a refund of the Membership Fee. Specific conditions leading to termination include, but are not limited to:

Additionally, membership sharing, attempting to register multiple memberships, or the sale, loan, or transfer of benefits to third parties will result in the membership being frozen or terminated without refund.

10. Cooling-Off Period and Cancellation

You have the right to cancel your membership and receive a full refund during a 14-day Cooling-Off Period, starting from the day you purchased your membership, provided you have not used any of the membership benefits. If you use any benefits during this period or attempt to use benefits after requesting cancellation, you will not be entitled to a refund and will be liable for the full membership fee. To cancel your membership within the Cooling-Off Period, please contact our customer service team to process your request.

11. Amendments to Terms and Benefits

Bay Cycles reserves the right to amend these Terms and the benefits available from time to time, including upon renewals. Members will be notified of any changes at least 30 days before the changes take effect. If you do not agree with the changes, you have the right to cancel your membership within this 30-day notice period and receive a pro-rata refund for any remaining membership term.

12. Liability and Force Majeure

Bay Cycles is not responsible for any loss or damage resulting from the use of the Service Club membership. Our liability is limited to the value of the Membership Fee. We are not liable for any failure to perform or delay in performance of our obligations due to events outside our control, such as strikes, riots, natural disasters, or failure of public or private telecommunications networks.

13. Governing Law

These Terms and your membership in the Service Club are governed by the laws of England. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England.

14. Contact Information

For any questions or concerns regarding these Terms or your membership, please contact Bay Cycles at:

Bay Cycles
15 Fore Street, St Marychurch,
Torquay, TQ1 4PU, England
Phone: 01803 316785
Email: ridethebay@baycycles.co.uk

15. Agreement

By purchasing, you acknowledge that you have fully read, understand, and agree to the Terms and Conditions as stated above.

Need help with your order?

Give one of our team a call now on 01803 316785. We are here Tuesday - Saturday 9am - 5:30pm.

Alternatively, email us now.